SHIPPING POLICY
Discreet Packaging and Shipping
Here at up in smoke, we understand our customer's concerns about privacy and discretion. Everything we ship will be through plain cardboard boxes, nothing to mark glass pipes or smokeware. Our shipping labels say up in smoke, and we do everything we can to ensure our packages are discreet.
As such, our packages are shipped to you in standard shipping boxes (Either a plain brown box or a USPS priority mail box). Our packages ship discretely - no mention of "up in smoke" on the packaging.
However, "mo up in smoke" will appear on your credit card statement. We cannot change this, and we apologize in advance for any inconvenience this may cause.
up in smoke reserves the right to add a signature requirement to any order at our discretion for security reasons. This is to prevent fraud and underage orders. We are very serious about preventing illicit orders.
We can not guarantee arrival dates or times. While we try our best to prevent any delays, orders may be held up due to unforeseen circumstances.